Returns & Refunds
Travis Scott Merch wants you to be thrilled with your new purchase. However, if you need to return an item, we’re here to help.
Standard Return Policy
There are a few important things to keep in mind when returning a product you purchased online from Travis Scott Merch:
- You have 7 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Travis Scott Merch can be returned to us.
- Please ensure that the item you’re returning is repackaged with all things that were included when you received it.
There are some items, however, that are ineligible for return, including:
- To be eligible for a return, your item must be unused (unworn and unwashed) and in the same condition that you received it. It must also be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
Standard Refund Policy
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is posted officially.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us a message at the link; Contact Us.